VocalMD Privacy

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VocalMD Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect
We may collect personal information such as your name, contact information, health history, and other data you provide through our platform or services. This may include information transmitted during virtual visits or through online forms.

2. How We Use Your Information
We use your information solely to provide and improve our healthcare services, coordinate care, communicate with you, and meet our legal and regulatory obligations.

3. HIPAA Compliance
As a digital healthcare provider, we maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is stored securely and is only accessed, used, or disclosed as permitted by law and in accordance with HIPAA standards.

4. Data Security
We implement administrative, technical, and physical safeguards to protect your personal health information against unauthorized access, loss, or misuse.

5. Your Rights
You have the right to access your health information, request amendments, and receive an accounting of disclosures, consistent with HIPAA requirements.

6. Third-Party Services
We may use third-party vendors to help us deliver services. These parties are bound by Business Associate Agreements (BAAs) and are required to maintain HIPAA compliance.